Portfolio > Video > Paying Library Fines Online

Paying Library Fines Online

In April 2024, I created this short video tutorial for Library user on paying Library fines and fees online.


Video Transcript

Paying Library Fines Online.

When you have an overdue fine or a replacement fee, you will get an email notification from Humber Libraries. There are 2 payment options. In person: You can pay the single or total amount at the North Library or Lakeshore Library desk with your credit or debit card. Or online payment: in which you can pay the single or total amount online. This video will demonstrate the Online Payment option.

We recommend starting with a new browser with no cookies to ensure that your online payment is successful. To begin the process of paying, head to the Library website at library.humber.ca. From here, go to the ‘My Library Account’ located at the top right corner. Sign in with your Humber Username. You should be taken to your Library Account.

From the account details page, navigate to the Fines and Fees tab to access the pay link and see the details for each fine. Next, select the Pay Fine button. You will be taken to the Humber Fines and Fees Overview page. You now have the choice of paying a single fine or the total amount.

To pay a single fine, go to the relevant fine and click the Pay Now button on the right-hand side. To pay the total amount, select the Pay Total Amount button at the bottom of the page.

Both pay buttons will redirect you to the Moneris payment page. From here, you will enter your name, email and credit card information. Then, select Checkout to complete the transaction. Once the transaction is approved, you will receive a confirmation message in your web browser. You will also receive an email receipt from Moneris (from receipt@moneris.com). Please note that the fines may still appear in your Library account for up to 48 hours after payment.

If you have any questions, please contact libcirc@humber.ca.


Details

Type: Video
Date: April 2024
Client: Humber & University of Guelph-Humber Library

Tools

Camtasia
Adobe Audition

Skills

Multimedia Development